FAQ

Q1. What is the top speed of Atum 1.0?

The Atum 1.0 can go up to a speed of 25 km/h.

Q2. How many kilometers can the Atum 1.0 go on a single charge?

You can travel up to 100km on your Atum 1.0 on a single charge.

Q3. Does the Atum 1.0 come with a higher speed?

As of now, the Atum 1.0 is the only version in production. However, we have other versions that are currently being researched and developed.

Q4. Is there any way to increase the speed limit?

By default the speed of the Atum 1.0 is locked at 25 km/h.

Q5. Can the Atum 1.0 be driven in waterlogged areas during rainy season?

As long as the water level is under 5 inches deep, you willl have no issues riding even in waterlogged areas.

Q1. Is registration required for Atum 1.0?

No. You don't require any registration to ride the Atum 1.0.

Q2. Can someone younger than 18 years of age ride the Atum 1.0?

Yes, since you don't need a license or any registration to ride an Atum 1.0!

Q3. Do I need to wear a helmet while riding the Atum 1.0?

Yes, we recommend wearing a helmet while riding our bike, for your own safety.

Q1. What is the kerb weight of Atum 1.0?

The kerb weight of the Atum 1.0 is 51 kg.

Q2. What type of motor does the Atum 1.0 have?

The Atum 1.0 has a 48V and 250W motor.

Q3. Does the Atum 1.0 have self-start?

The Atum 1.0 is an electric bike, which means that it turns on and off when you turn the key in the ignition. It also has a Kill Switch for emergencies.

Q4. Does the Atum 1.0 have a tubeless tyre or tube tyre?

The Atum 1.0 has tube tyres.

Q5. Does it have rear shock absorbers?

Yes, the Atum 1.0 comes with front and rear shock absorbers.

Q6. How much load can the Atum 1.0 take?

The Atum 1.0 can carry up to 120 kgs of weight.

Q7. What kind of transmission does the Atum 1.0 have?

The Atum 1.0 has a hub-drive motor system.

Q1. What are the colours in Atum 1.0?

The Atum 1.0 comes in five colours - black, white, grey, red, and blue.

Q1. What is the price of Atum 1.0?

The Atum 1.0 costs ₹54,999/-, not inclusive of GST and shipping charges. You can pre-book it today for just ₹3000/-, which is fully refundable.

Q1. Can we charge the battery at home?

Yes. The Atum 1.0 has a portable battery which you can charge at any place with a three pin socket.

Q2. Can we charge the Atum 1.0 without removing the battery from vehicle?

Yes. The bike has an external port which enables the battery to be charged even while still in the bike.

Q3. What is the battery capacity, its life and warranty of Atum 1.0?

The Atum 1.0's battery capacity is 48v 26Ah and its battery life is between 1000-1500 cycles. We provide a 2-year warranty on our batteries.

Q4. How much time does it take to charge Atum 1.0 battery?

The Atum 1.0's battery only takes 3-4 hours to charge fully!

Q5. How much power does the battery of Atum 1.0 consume for a single charge?

The Atum 1.0 consumes 1-2 units of electricity for a single full charge, the cost of which will vary based on the government charges for electricity in your area.

Q6. What is the cost of an additional battery?

An additional Atum 1.0 battery would cost you ₹18999.

Q1. Where can I go for a test ride in my city?

Currently, the test ride facility is available only in Hyderabad, but we will soon be available in all other metro cities as well. You can visit ATUM Charge, SP Road, Secunderabad if you reside in the twin cities. Call 91 79958 88541 for any queries.

Q2. What cities do you deliver to in India?

We can deliver your Atum 1.0 anywhere in India!

Q3. Where do I book the Atum 1.0?

You can book your very own Atum 1.0 here: https://atumobile.co/preorder/

Q4. What are the EMI options available?

You can use your credit to avail the EMI option. Additionally, eligible customers can also avail the postpaid option on Paytm.

Q5. Is COD is available?

No. Unfortunately, COD is currently unavailable.

Q6. After dispatch, how much time will the bike take to get delivered?

It should take around 7 working days after dispatch for your Atum 1.0 to get delivered, however this might slightly vary based on your location.

Q7. What is the refund process?

For refund-related queries, please email booking@atumobile.co along with your booking details.

Q1. Can we get a punctured tyre repaired at a regular mechanic shop?

Yes, you can get your punctured tyre fixed at a local mechanic shop. However, if you need to replace your tyre, you can contact one of our dealers or buy a replacement directly from us.

Q2. In which cities do you have service centres?

Atumobile offers doorstep servicing. Alternately, you can also visit ATUM Charge, SP Road, Secunderabad(for those residing in Hyderabad). We are opening more branches in all metro cities, soon.

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